SAP SD Functional Consultant (Senior)

Essential skills requirements:

• 6 Years SAP SD (Sales & Distribution)
• Project and Support experience in pre and post go-live environments
• Minimum 2 Full lifecycles (ECC)
• OTC processes with Logistics Execution (LE-TRA)
• Integration to Middleware applications
• Operations Support Experience using ITIL/ITIL Tools

Advantageous skills requirements:

• SAP S4/HANA experience
• SAP EWM/TM/GTS understanding
• ABAP debugging beneficial
• EDI knowledge
• Relevant IT / Business Degree
• Data migration validation (pre/post-load validation)
• Agile working experience
• Strong Presentation skills.

Qualifications and experience:

• Required: IT degree or diploma
• 6 years’ experience
• SAP Certification

Responsibilities:

• Facilitate the roll out of template and support of SAP Logistics (SD/TM)
• Support testing cycles, defect analysis and system monitoring.
• Go-live preparation and post Go-live support
• Receiving, troubleshooting, resolving, and closing Operational and Maintenance tickets within defined SLA’s (Service Level Agreements).
• Responsible for troubleshooting issues for the system and providing support
• Facilitate workshops to collect business requirements
• Map client business requirements, processes, and objectives; develops necessary product modifications to satisfy clients’ needs
• Identify gaps, issues, and work around solutions
• Work self-directed and independently; may act as subject matter mentor to more junior members
• Functional refinement of requirements with Agile working model (Epics and User Stories)
• Following the Agile Methodology i.e., sprints, scrum meetings, retros in a DevOps environment
• Proactively propose solutions to improve the support of (new) business processes.
• Preparation of testing documents and perform internal testing (Smoke testing/FCT)
• Integration testing with other modules
• Understand interfaces with cloud application, IDOC and RFC’s processing
• Executing the required changes through configuration
• Executing the analysis and resolution of Production Support calls
• Raising Change Requests (CR’s) and writing Functional Specifications for them
• Preparing test data for testing of CR’s (Change Requests)
• Testing CR’s (Change Requests) and preparing test results
• Update and maintain documentation as an existing system’s functionality is changed.
• Execution according to the Agile Methodology and attending of all team meetings, including Stand-ups, Sprint Review, Sprint Retrospectives, Sprint Planning meetings etc.
• Good time management and organisational skills.
• Willingness to engage with foreign customers and be sensitive to possible language barriers and culture differences.
• Ability to work as part of an agile team, inter dependant and independently to submit deliverables on time and in excellent quality.
• Flexibility to take up different tasks in the project.
• Ability and willingness to coach and give training to fellow colleagues and users when required.
• Solution and results orientated with strong customer focus.
• Continuous improvement mindset.
• Willing and able to travel extensively, for up to 2 weeks at a time (international).
• Willingness and ability to work on weekends and public holidays on implementation and operations (IT Support) related tasks.