National Academic Manager – Higher Education

Duties and responsibilities:

• To participate in the induction of newly appointed COMs in line with Higher education policies and procedures in alignment with Higher education academic-administrative requirements
• To participate in the Recruitment and selection process of Higher education facilitators/lecturers/ COMs
• To develop annual training plan for COMs related to academic- administrative and operational procedures also aligned to requirements.
• To conduct training in various Higher education, administrative and operational procedures Ensure effective execution of community development projects nationally
• To support customer service delivery and Higher education, full time part-time students NATED and corporate delegates experience to assist in maintaining/ increasing the progression rate.
• To respond to Higher education, students complaints and enquiries in a professional manner
• Monitor the availability of all registered Higher education and corporate delegates records on ICAS .
• Develop Higher education timetables and schedules in consultation with the Faculty Heads, HoPs/ and COMs
• Higher Education students and parent orientation
• Ensure student support process as Higher Education policies are implented. For example: @risk students (absenteeism, finace, academic performance) Student support workshops for example (Bridging course, interview skills etc.)
• Monitor the proper execution of teaching and learning methodologies.
• Provide input to ensure alignment of all LMIS platforms to Higher Education programs.
• Liaise the availability of teaching and learning resources and logistics and equipment and tools in accordance with Higher Ed and NATED requirements.
• Monitor corrective actions after Internal audits per campus.

Qualifications:

• Master’s degree from an accredited higher education institution/ university.
• Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year-for-year basis.

Experience:

• At least 5 years of managerial experience directly related to the duties and responsibilities specified in a Higher
  Education TVET Institution.
• Experience working with learning management system (LMS) platforms is preferred; familiarity with LMS
  requirements preferred,
• Experience working with Microsoft Dynamics and Microsoft Office 365.

Competencies:

• Expertise in assessment, data analysis and educational outcomes.
• Excellent interpersonal skills and a demonstrated ability to work with diverse members of the company community including students, faculty, staff, administrators, and external accreditors.
• Demonstrated ability for effective organizational skills and ability to connect to the institutional strategy while
  displaying attention to detail.
• Ability to synthesize and analyze quantitative and qualitative data and prepare and present reports effectively.
• Knowledge of National postschool education accountability initiatives and trends.
• Knowledge of national, and specialized postschool accreditation standards, practices, and goals.
• Knowledge of institutional self-assessments and student outcomes assessment principles, methods and
  techniques.